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Headset Buying Guide
If you talk on the phone quite a bit, balancing that receiver between chin and shoulder can be a real chore. Not only is it difficult to complete other tasks while on the phone, but it can also be stressful on the neck.
Even if your phone use is sporadic, sloppy positioning can easily strain neck and shoulder muscles.
Headsets allow you to talk while keeping both hands free, giving you the mobility you need for moving around, writing or even drinking a cup of coffee.
This guide is designed to give you the facts you need to buy a phone headset for yourself or members of your staff.
Use and Design
Headsets can be used with virtually any kind of office or home phone or cell phones. They install by simply connecting one or two plugs. Differences are plenty between the models available, so it's important that you pay attention to the details when trying to find the right one.
Headsets come in many styles, ranging from small models that sit in your ear to large, cushioned broadcaster-like units. For noisy environments like call centers, a binaural headset, which sports two earpieces, is a good choice for drowning out background noise. However, if you aren't constantly on the phone, a monaural (single earpiece) headset will allow you to easily listen to your surroundings or hold conversations without removing your headset.
Headset Sound Quality
Besides the comfort of the headset, sound quality is the most important factor. If you cannot be heard or people can't hear you, the headset is essentially worthless.
Because some people are just louder than others, volume controls can be very important. All models have an incoming volume control, but only a few offer outgoing volume control.
The Headset Noise Cancelling feature helps reduce background noise so you can hear your callers more clearly although headset price is more expensive with this feature but very worthwhile.
Headset Features
Headset Switchover - The Headset switchover feature allows the user to switch between the handset and the headset when handling calls. This applies when connecting a headset to an existing office phone.
You want this feature to accessible so that you don't have to fumble to figure out what to pick up.
Headset Quick Disconnect - Quick disconnect allows you to disconnect the headset from the rest of the equipment, so you won't have to remove your headset when leaving your desk.
Headset Pricing - You should expect to pay about $150-$200 MSRP for a worthy commercial grade headset, which consists of the headset and an accompanying amplifier.
Although there are $50 models available, J and V Direct believes in quality and we do not sell the lower qualityh headsets.
Cordless Headsets or Cordless Wireless Headsets Cordless headsets are also available if you'd like to walk around the office. The drawbacks are that you need to return to the phone to place or answer calls, and, like cordless phones, cordless headsets tend to lose their signals over greater distances.
BlueTooth Wireless Headsets
If you've got a BlueTooth-enabled cellular phone, there's a BlueTooth wireless headset for you. You typically wear them perched over the ear.
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